Here at David Sassoon your total satisfaction is our first priority and we hope you will be happy with your purchase. If for any reason you need to make a return we are here to help. The following are instructions for making returns as well as our return policy.
We offer free shipping to many destinations worldwide!
All orders are shipped using EMS express shipping and are expected to arrive within 2-3 business days. All orders are tracked and require a signature upon delivery. Once orders are placed they will leave our facility within 24 hours. (Friday & Saturday & Jewish holidays excluded)
We currently offer free shipping to USA, Europe and Israel, for other countries please contact us before placing your order.
All taxes, fees and duties are at the responsibility of the customer and you will be liable to pay any fees that may apply to your purchase.
You are free to return any item you have purchased if for any reason it doesn’t comply with its description or if it’s not to your liking. Simply send us an email informing us of your return and the reason for the return. Be sure to note all tracking and shipping information, kindly note that all returns must be sent out within 7 business days from the date of arrival.
Items eligible for return must be unworn and in their original condition with all tags attached and must be accompanied by their original receipt or proof of purchase.
According to the Consumer Protection Law, all returns must be made within 14 business days of the date the merchandise has been received, after that time refunds will not be issued.
All merchandise will be inspected once it is received and if it is not in its original condition a refund will not be issued.
Refunds will be issued within 14 days of receipt by David Sassoon.
Refunds will be issued in the same payment method in which the order was placed.
All return fees are at the customer’s expense.
Return fees will not be refunded.
If you wish to cancel you order, you must do so prior to shipping.
Once an order has been shipped it can no longer be canceled.